Most businesses are operational within a few hours. Import your product list via CSV, add your staff accounts, configure your branch, and start selling. We also offer a free setup call to walk you through the process.
No dedicated hardware is required. Zentro works in a web browser on any laptop, desktop, tablet or smartphone. For printing receipts, any standard thermal printer is compatible. For barcode scanning, any USB or Bluetooth scanner works.
Yes. Zentro supports CSV import for both your product catalogue and your customer list. The import template is available in your account settings.
Yes. Zentro is available in both English and French. The language can be set per user account, so your team can each work in their preferred language.
Zentro is designed for East African markets and supports RWF, USD, UGX, KES, BIF and other regional currencies. The system is currently operational in Rwanda, Uganda, Kenya and DRC.
Yes. Zentro's POS works in offline mode — sales continue processing normally and sync automatically when internet is restored. This handles power cuts, weak connections and network outages without data loss.
Cash, card, MTN Mobile Money, Airtel Money, and split payments across any combination of methods. Payment method is recorded with every transaction.
Yes. The Multi-Branch module lets you manage any number of locations from a single login. Each branch maintains its own stock, staff and transaction records, while consolidated reports show your total business performance.
Every sale automatically deducts from your stock count in real time. You can also log manual adjustments (for spoilage, damage or corrections) with a reason code. Low-stock alerts trigger before you run out.
Yes. Zentro uses role-based access control. You can create custom roles with precise permission settings — for example, a cashier who can process sales but cannot view financial reports or change prices.
Yes. Every new account gets a 14-day free trial with full access to all modules. No credit card is required to start. At the end of the trial, you choose a plan to continue.
If you don't subscribe after the trial, your account enters a read-only grace period for 30 days. Your data is preserved. If you then subscribe, everything resumes exactly as it was.
No. All plans are month-to-month with no minimum commitment. You can cancel at any time and your account remains active until the end of the billing period.
Yes. Businesses with more than five branches or specific requirements can contact us for an enterprise pricing discussion. We work with larger operations across East Africa.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Each business account's data is fully isolated — there is no sharing between workspaces. We do not sell or share your data with third parties.
Yes. You can export your products, customers, transaction history and reports at any time from your account. We believe your data belongs to you.
Yes. TOTP-based two-factor authentication is available for all accounts and is recommended for all admin users. It works with standard authenticator apps.
Only your authorised staff members can access your data, subject to their permission level. Zentro support staff can access account details only when you explicitly request help and grant temporary access.
Our team responds the same day, usually within a few hours.