Products/Customer Management
Module 03 — Customer Management

Every customer relationship on file.

Full purchase history, credit balances, and contact records — one profile per customer, linked to every sale.

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Customer Management
The challenge

Customer relationships disappear when records live in notebooks or staff memories.

Without structured customer records, every interaction starts from zero. Credit disputes happen because no one can trace the original transaction. High-value customers receive the same treatment as first-time visitors because there's no history to work from.

01No purchase history means every customer interaction starts from zero — no context, no recognition
02Credit and outstanding balances tracked inconsistently lead to disputes and revenue leakage
03No way to identify your best customers or most loyal segments for targeted communication
How it works
01

Create a profile

Name, contact details, business or individual designation. Import from CSV or add a customer during a sale — no interruption to checkout.

02

Link every sale

Transactions attach to the customer profile automatically at checkout. Every purchase is searchable and attributed instantly.

03

Manage credit

Issue credit, track outstanding balances, record full or partial repayments. The balance updates in real time.

04

Understand your base

Group customers, filter by purchase frequency or balance, and export segments for reporting or marketing.

workflow
Capabilities

Built for the job.

Customer profiles

Name, contact details, type (business/individual), notes and full purchase history in one record.

Credit accounts

Issue and manage credit limits, track outstanding balances and record repayments.

Purchase history

Every transaction linked to the customer — searchable, filterable and exportable.

Customer groups

Segment and filter your customer base by any combination of attributes.

Import & export

Bulk-import customer lists from CSV and export your full database at any time.

Outstanding balances

View all customers with unpaid balances in a single report with totals.

Profile notes

Add private internal notes to any customer profile for context your team needs.

Multi-branch access

Customer profiles and their history available across all branches.

Works together with

Build customer relationships that last.

Free 14-day trial. All modules. No card required.

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